At Agro Savore, we aim to deliver your products safely, quickly, and efficiently.
This Shipping Policy explains how orders are processed, packed, and shipped for both Retail Products and B2B Orders.
1. ORDER PROCESSING TIME
Retail Orders (Store Products)
- Orders are processed within 1–2 business days.
- Once packed, orders are shipped immediately.
- Orders placed on Sundays or public holidays will be processed the next business day.
B2B Bulk Orders
- Processing time depends on:
- Product type
- Batch size
- Custom dehydration requirements
- Packaging specifications
- Timelines are clearly mentioned in the formal proposal shared before order confirmation.
2. SHIPPING TIME
Retail Products
Estimated delivery time (India):
- Metros: 2–5 business days
- Non-metros: 4–7 business days
- Remote locations: 7–12 business days
These timelines depend on courier partners.
B2B Orders
- Delivery timelines are mentioned in the proposal and vary based on quantity, logistics partners, and destination.
3. SHIPPING FEES
Retail
- Shipping charges are calculated at checkout based on:
- Weight
- Delivery location
- Courier rates
- Free shipping may be offered during promotional periods.
B2B
- Shipping is usually charged at actuals.
- Clients may also choose to:
- Arrange their own transporter
- Pick up the order from our facility
4. ORDER TRACKING
Once your order is shipped:
- A tracking link will be sent via email or WhatsApp.
- Tracking may take 24 hours to activate.
For B2B shipments:
- Tracking, LR number, or transporter details will be shared after dispatch.
5. PACKAGING & SAFETY
All products are packed using:
- Food-grade materials
- Moisture-protected packaging
- Spill-proof, tamper-evident sealing
B2B bulk shipments are packed in:
- Industrial-grade bags
- Cartons or drums (as per requirement)
We ensure careful handling to maintain product integrity.
6. DELIVERY ATTEMPTS
Courier partners typically make two delivery attempts.
If the order is not accepted:
- It may be returned to us.
- Additional re-delivery charges may apply.
7. WRONG ADDRESS / NON-DELIVERY / FAILED DELIVERY
Orders may fail if:
- Incorrect address or contact details are provided
- Customer is unavailable
- Courier service is unable to reach the location
Agro Savore is not responsible for delays or failed delivery caused by inaccurate information provided by the customer.
8. DAMAGED, TAMPERED OR MISSING ITEMS
If the package arrives:
- Damaged
- Tampered
- Incorrect
- Missing items
Customers must report within 24 hours of delivery with:
- Clear photos of the package
- Unboxing video (mandatory for claims)
We will resolve the issue with:
- Replacement
- Partial refund
- Full refund (based on assessment)
9. INTERNATIONAL SHIPPING
(Currently optional — you can enable or disable this.)
Agro Savore currently does not ship retail products internationally.
For B2B exports:
- Clients may arrange documentation and logistics
- We support commercial documentation where required
If you want, I can add a detailed International Shipping section.
10. DELIVERY DELAYS
Delivery may be delayed due to:
- Weather conditions
- Courier capacity
- Festivals, holidays
- Operational issues
- Customs delays (for export shipments)
We will do our best to keep you updated.
11. CONTACT FOR SHIPPING SUPPORT
For assistance regarding delivery or shipment:
📩 contact@agrosavore.in
📩 sales@agrosavore.in (B2B)
📱 WhatsApp: +91 9008154252